updates are listed in bold. Last updated 7/27/2020
Dear West Side Pediatrics Families,
We are monitoring updates from the CDC, the Ohio Department of Health and the Ohio Governor's Office to take appropriate steps at our offices as needed. We are taking the warnings from health officials seriously to try to limit the spread of COVID-19 in the community. The health and safety of our patients and their families is always our highest priority.
Things you can do:
1. Practice social distancing. Anyone over age 2 should wear a cloth facial covering when in public places.
2. Cover your nose and mouth with a tissue when you cough or sneeze, or use the crook of your elbow if a tissue is not readily available. After using a tissue, throw it in the trash and wash your hands.
3. Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, you can use an alcohol-based hand rub (60% alcohol or higher).
4. Avoid touching your eyes, nose and mouth. Germs spread this way.
5. Clean and disinfect surfaces and objects that may be contaminated with germs that can cause respiratory illnesses.
If you believe anyone in your family has been exposed to COVID-19 or might have COVID-19:
1. Stay calm, stay at home and call your doctor. Many offices, including WSP, are able to do telehealth visits now to screen you or your family member and determine next steps. The incubation period from exposure to symptom onset is 2-14 days. Symptoms include cough, difficulty breathing or shortness of breath, fever, chills, body/muscle aches, headache, sore throat, loss of taste or smell, diarrhea, and vomiting.
2. If you or your child has been exposed to a person with COVID-19, your should self-quarantine for 14 days from the last known exposure. A negative COVID-19 test DOES NOT mean you can stop quarantining as you could still develop symptoms later and there can be false-negative tests. A COVID-19 test is more accurate 7-8 days after your exposure or 3 days after you develop symptoms.
3. If anyone in your family is ill and has had a positive COVID-19 test, they should stay at home and isolate until they are fever free x 24 hrs, their symptoms have resolved, and it has been at least 10 days since any of their symptoms started. If they are asymptomatic but have a positive COVID-19 test, they should isolate until it has been 10 days since they were tested.
4. Isolation is for people who are known to be positive for COVID-19 and means staying in a separate room in the house and staying away from other family members. In common areas of the house, both the patient and the other family members should wear a mask.
5. Quarantining is for people who have been exposed to someone with COVID-19 but who are not experiencing any symptoms. You quarantine for 14 days after your LAST known exposure to someone who has COVID-19. If you live with someone who has COVID-19 and they are unable to isolate from the rest of the family (for instance due to young age), your 14 day quarantine period STARTS on the LAST day the patient is contagious (10 days from onset of symptoms and 24 hrs fever free and feeling better OR 10 days from the positive test if they are asymptomatic).
6. Most COVID-19 illnesses can and should be treated AT HOME. There is no curative medication for COVID-19. The treatment is supportive. This means isolation, rest, fluids and fever reducing medications as needed (acetaminophen is preferred over ibuprofen). You should only seek in-person medical attention for worsening symptoms such as difficulty breathing, dehydration concerns, or a very ill-appearing child. Limiting contact with medical offices and emergency departments when not needed will also help limit the spread of disease.
7. Caregivers who are ill with symptoms of COVID-19 should NOT accompany a child to any type of visit at WSP.
8. Frequently Asked Questions about COVID-19 are answered by the CDC at the following link:
What we are doing at West Side Pediatrics:
1. Our walk-in clinics are closed and Sunday hours are closed until further notice. We are also closing at 6 PM nightly until 8/3/20, when we will be open until 7 PM nightly Mon-Thurs.
2. We have made our Taylor Creek location an ONLY WELL office. No sick patients will be scheduled at Taylor Creek until further notice. We are seeing only well patients in the mornings at our Delhi location. This includes well child exams, pre-ops, mental health visits/med rechecks. This is to ensure our well children can still get their vaccines and check-ups and medication rechecks, without needing to worry about being exposed to sick children or germs. You can also schedule a telehealth visit for a medication recheck appointment if you would prefer.
3. Sick visits will be seen in the afternoons only in the Delhi office or via telehealth at any time of the day. Both offices will have drive up areas for specimen collection after your telehealth visit if this is necessary.
4. If you child has symptoms of COVID-19, you will only be eligible for a telehealth visit.
5. All of our staff are wearing masks all day in both offices. Please wear your own cloth mask to all appointments. If you do not have a mask, one will be provided to you and your children over age 2 upon arrival. We ask that you wear your mask at all times while in the office. This is for your safety, as well as the safety of our staff, and is in accordance with the current Public Health Orders in the State of Ohio. If your child is unable to wear a mask, our clinical staff will also wear a face shield, in addition to their mask.
6. We will be screening for exposure to or symptoms of COVID-19 in you or your child when you schedule ANY appointment. If you or your child screens positive, we will ask that you either schedule a sick visit via telehealth or reschedule your child's well visit until after your quarantine and/or isolation period has passed.
7. Since COVID-19 seems to be most serious in patients over the age of 65, we recommend that caregivers over age 65 only bring patients to the office if no other alternative caregivers are available. We also ask that all appointments (including well visits) be limited to the patient(s) and 1-2 healthy caregivers. Please avoid bringing siblings who do not have an appointment.
8. Testing for COVID-19 is available through Children's Hospital, including at the Green Township Location. We are able to order testing for all family members (including adults) if necessary. WSP will order the test, but you will schedule an appointment time for the test to be completed at Children's. There is a drive-up area designated at Children's and the test will occur IN YOUR CAR. You will never even enter the building at Children's. Results will be available in 24 hrs.
9. We are disinfecting all exam rooms and all inanimate objects in exam rooms after every patient. We are also decreasing use of the waiting room. If you prefer, you can call from your car when you arrive to ensure an exam room is ready for you to avoid the waiting room.
Thank you for allowing us to help keep you and your families safe and healthy. Please contact us should you have any questions.
West Side Pediatrics