updates are listed in bold. Last updated 12/7/2020
Dear West Side Pediatrics Families,
COVID-19 cases are on the rise in our community. Please remain diligent about social distancing and other infection control strategies.
Things you can do:
1. Practice social distancing. Anyone over age 2 should wear a cloth facial covering when in public places. Stay 6 feet away from others you do not live with while in public places.
2. Cover your nose and mouth with a tissue when you cough or sneeze, or use the crook of your elbow if a tissue is not readily available. After using a tissue, throw it in the trash and wash your hands.
3. Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, you can use an alcohol-based hand rub (60% alcohol or higher).
4. Avoid touching your eyes, nose and mouth. Germs spread this way.
5. Clean and disinfect surfaces and objects that may be contaminated with germs that can cause respiratory illnesses.
If you believe anyone in your family has been exposed to COVID-19 or might have COVID-19:
1. Stay calm, stay at home and call your doctor. Many offices, including WSP, are able to do telehealth visits now to screen you or your family member and determine next steps. The incubation period from exposure to symptom onset is 2-14 days. Symptoms include cough, difficulty breathing or shortness of breath, fever, chills, body/muscle aches, headache, sore throat, loss of taste or smell, diarrhea, and vomiting.
2. If you or your child has been exposed to a person with COVID-19, you should self-quarantine for 14 days from the last known exposure. A negative COVID-19 test DOES NOT mean you can stop quarantining as you could still develop symptoms later and there can be false-negative tests. At this time, we do NOT recommend getting a COVID-19 test if you are asymptomatic, unless you live with a high-risk family member or have another special circumstance. If you do get a test while you are asymptomatic, it would ideally occur at least 7-8 days after your exposure, with the most accurate test occurring on day 13-14 after exposure.
3. If anyone in your family is ill and has had a positive COVID-19 test, they should stay at home and isolate until they are fever free x 24 hrs, their symptoms have resolved, and it has been at least 10 days since any of their symptoms started. If they are asymptomatic but have a positive COVID-19 test, they should isolate until it has been 10 days since they were tested.
4. Isolation is for people who are known to be positive for COVID-19 and means staying in a separate room in the house and staying away from other family members. In common areas of the house, both the patient and the other family members should wear a mask.
5. Quarantining is for people who have been exposed to someone with COVID-19 but who are not experiencing any symptoms. You quarantine for 14 days after your LAST known exposure to someone who has COVID-19. If you live with someone who has COVID-19 and they are unable to isolate from the rest of the family (for instance due to young age), your 14 day quarantine period STARTS on the LAST day the patient is contagious (10 days from onset of symptoms and 24 hrs fever free and feeling better OR 10 days from the positive test if they are asymptomatic).
6. Most COVID-19 illnesses can and should be treated AT HOME. There is no curative medication for COVID-19. The treatment is supportive. This means isolation, rest, fluids and fever reducing medications as needed (acetaminophen is preferred over ibuprofen). You should only seek in-person medical attention for worsening symptoms such as difficulty breathing, dehydration concerns, or a very ill-appearing child. Limiting contact with medical offices and emergency departments when not needed will also help limit the spread of disease.
7. Caregivers who are ill with symptoms of COVID-19 should NOT accompany a child to any type of visit at WSP.
8. Frequently Asked Questions about COVID-19 are answered by the CDC at the following link:
What we are doing at West Side Pediatrics:
1. Our walk-in clinics are closed and Sunday hours are closed until further notice. We are now open until 8 PM Mon-Thurs in both offices.
2. We have made our Taylor Creek location a WELL ONLY office. No sick patients will be scheduled at Taylor Creek until further notice. We can see well patients in the mornings and evenings at our Delhi location. (Afternoons are sick visits only.) This includes well child exams, pre-ops, mental health visits/med rechecks. This is to ensure our well children can still get their vaccines and check-ups and medication rechecks, without needing to worry about being exposed to sick children or germs. You can also schedule a telehealth visit for a medication recheck appointment if you would prefer.
3. Sick visits will be seen in the afternoons and evenings only in the Delhi office or via telehealth at any time of the day. The Delhi office has a heated outdoor examination/testing area that you may be asked to come to after your telehealth visit if this is necessary. We will no longer be doing any drive-up exams or testing at the Taylor Creek location.
4. We have separate entrances, bathrooms and hallways of the Delhi office for sick and non-sick patients in the afternoons/evenings. The waiting room is for non-sick patients only. Sick patients will check in over the phone and park in designated spots in the parking lot.
5. If your child has a KNOWN exposure to COVID-19, you will only be eligible for a telehealth visit. However, if your child has symptoms of COVID-19 but NO known exposure, they can have an in-office sick visit if you prefer.
6. All of our staff are wearing masks all day in both offices. Please wear your own cloth mask to all appointments. If you do not have a mask, one will be provided to you and your children over age 2 upon arrival. We ask that you wear your mask at all times while in the office or in the outdoor examination/testing area. This is for your safety, as well as the safety of our staff, and is in accordance with the current Public Health Orders in the State of Ohio. If your child is unable to wear a mask, our clinical staff will also wear a face shield, in addition to their mask.
7. We will be screening for exposure to or symptoms of COVID-19 in you or your child when you schedule ANY appointment. If you or your child screens positive, we will ask that you reschedule your child's well visit until after your quarantine and/or isolation period has passed. If your child is sick, we will triage your symptoms/exposure history to either schedule your child for an in-office or a telehealth sick visit.
8. Since COVID-19 seems to be most serious in patients over the age of 65, we recommend that caregivers over age 65 only bring patients to the office if no other alternative caregivers are available. We also ask that all appointments (including well visits) be limited to the patient(s) and 1-2 healthy caregivers. Please avoid bringing siblings who do not have an appointment.
9. Testing for COVID-19 is now available at WSP! We can test any member of the household, including adults. We will perform the swab at our office and send the swab to Children's Hospital to complete the test. You can also still get testing directly at Children's Hospital, including at the Green Township Location, as well. Results will be available in 24 hrs. WSP will ONLY perform the swab if you have a SICK VISIT here (either in the office or via telehealth). If you just call for an order for a test, this will still be scheduled at Children's Hospital.
10. We are disinfecting all exam rooms and all inanimate objects in exam rooms after every patient. We are also decreasing use of the waiting room. If you prefer, you can call from your car when you arrive to ensure an exam room is ready for you to avoid the waiting room. You will be required to do this if you have symptoms of COVID-19.
Thank you for allowing us to help keep you and your families safe and healthy. Please contact us should you have any questions.
West Side Pediatrics